City Utility Policies

City Utility Policies

Shut-Off Policy - Past Due Accounts

Electric - Water- Sewer bills are due by the 15th of the month, a 5% late fee will be assessed to any unpaid account balance on the 16th of each month and delinquent amounts are due on the 1st business day of each month.
If delinquent payment is not received by 8:00 a.m. on the 2nd business day of each month, you will be charged a fee of $50.00 and services will be disconnected. Full account balance will be due in order for services to be reconnected. Any reconnects after 5 PM will be charged an additional $50.00. No partial payments will be accepted. (See full Code Ordinance)
You are responsible for letting us know when you move out or you will continue to be charged for the services.
Electric Meters are read on or around the 1st of each month, Water Meters are read on or around the 25th of each month.
Bills are mailed on or around the 20th of each month and are due on the 15th of the following month. Automatic payment and emailed bills are available upon request.